Complete Verification now available for drop-off at Marui Department Store
Starting July 1st, 2022 Verification products can now be dropped off at Marui Department Store, instead of express courier.
Instructions
Select delivery method to Marui Department Store in the Return Address Information and select the nearest store.
Please complete the payment on the verification order page
Please bring your items to "Torudasu" located inside OIOI department store. (No additional packaging required)
After checking in using the in-store tablet, follow the instructions of the store staff and fill out the necessary information on the shipping label (provided in-store).
Click the "Drop-off" on the order page and fill in the courier number
Select delivery method to Marui Department Store in the Return Address Information and select the nearest store.
Please complete the payment on the verification order page
Please bring your items to "Torudasu" located inside OIOI department store. (No additional packaging required)
After checking in using the in-store tablet, follow the instructions of the store staff and fill out the necessary information on the shipping label (provided in-store).
Click the "Drop-off" on the order page and fill in the courier number
  • The product will arrive at FAKEBUSTERS Verification Centre in 2-3 days after drop-off.
  • Available to all FAKEBUSTERS members.
  • Products must be dropped off one product per order number
Marui Department Store
〒120-8501 東京都足立区千住3丁目92 ミルディスI 番館 5F
〒100-0006 東京都千代田区有楽町2-7-1 5F
〒160-0022 東京都新宿区新宿3丁目30ー13 2F
〒213-0001 神奈川県川崎市高津区溝口1丁目4−1 5F
〒110-8502 東京都台東区上野6丁目15−1 2F
〒194-0013 東京都町田市原町田6丁目1−6 3F
〒130-0022 東京都墨田区江東橋3丁目9−10 6F
〒220-0011 神奈川県横浜市西区高島2丁目19−12 B2F
〒185-8562 東京都国分寺市南町3丁目20−3 3F
〒353-0004 埼玉県志木市本町5丁目26−1 7F
〒330-9501 埼玉県さいたま市大宮区桜木町2丁目3 6F
〒243-0483 神奈川県海老名市中央1丁目6−1 2F
〒277-0005 千葉県柏市柏1丁目1ー11 7F
〒180-0003 東京都武蔵野市吉祥寺南町1丁目7−1 1F
〒164-0001 東京都中野区中野3丁目34−28 1F
〒150-0041 7F, 1-21-3, Jinnan, Shibuya-ku, Tokyo
〒340-0015 1F, 2-9-1, Takasago, Soka-shi, Saitama
〒650-0021 1-7-2, Sannomiyacho, Chuo-ku, Kobe-shi, Hyogo
〒542-0076 3-8-9, Nanba, Chuo-ku, Osaka-shi, Osaka
※ Please note this service is not available at stores other than the listed above
Courier fee
Shipping from Marui Department Store to FAKEBUSTERS:
  • 660 yen (tax included) / 1 item (length 60cm x width 30cm x height 40cm or less)
  • 1,320 yen (tax included) / 1 item (when the size exceeds the above size)
  • Kobe Marui and Namba Marui from 770 yen (tax included)
※Please pay fees at "Online Shopping Pickup" window of Marui Department Store.
※The verification fee and the shipping fee to the return address needscto be paid on the order page.
FAQ
A. Business hours may vary depending on the selected store. For details, please visit the homepage of the corresponding store.
A. Business hours may vary depending on the selected store. For details, please visit the homepage of the corresponding store.
A. Business hours may vary depending on the selected store. For details, please visit the homepage of the corresponding store.
A. Business hours may vary depending on the selected store. For details, please visit the homepage of the corresponding store.
A. In addition to sneakers, such as hats, clothes, accessories, etc. can be authenticated. Please refer to the "Authenticated Brands" on our homepage for details.
A. Just the product that is being authenticated and a device that you can access your FAKEBUSTERS account
A. Shipping fees will be charged for each item. In regards to the return after the authentication is completed, we will try to send back the items together.
Frequently asked questions about Complete Verification can also be viewed here.
Precautions
  • For sneaker verification, please remove the insole in advance before dropping off the shoes. Check here on how to remove insoles.
  • Verification will not be done on-site. The products will be sent to FAKEBUSTERS for verification and sent back to the owner's address upon completion.
  • The Marui Department Store service is called " ネット通販お受取り・返品カウンター"
  • Please dispose of all clutter besides the product at hand when dropping off the sneakers.
  • Please ensure a device is on hand to access your FAKEBUSTERS account for check-in at the receptionist.